Is it just me or is the below message confusing to anyone else?

Okay, so Adium has been updated. – Grand.
Do I want to allow the updated version to use the same keychain settings as the previous version? – Yes.
So what should I click? Don’t Change or Change All?
I want to keep my settings so I should click Don’t Change as that probably means Don’t Change any settings …. or …… should I click Change All because that could mean to change all the keychain settings from the old version to settings I would like to use in the new version….Mmmm.
What did I do?
I clicked on Change All and it used my settings from the previous client.
Could they not just supply a Yes or No option instead of Don’t Change / Change All? System messages should be clear and concise and not confuse the user. I would have expected the rule of thumb of suppling a yes/no solution to a question to be followed in this instance.
Is the system message in this instance delivered by the Operating System or Adium?
Either way, it’s a crap user experience. The primary reason I clicked on Change All instead of Don’t Change is because Apple consistently place the positive button (yes, confirm) to the right of the negative button (no, cancel). Besides from that, I was in limbo and dreading having to remember my passwords for my messengers in case I bolloxed up.



January 21st, 2008 at 7:27 pm
thanks… ( for me was skype upgrading…)
thanks!
your post was very usefull
May 4th, 2008 at 2:00 pm
Thanks so much, this post = brilliant
June 8th, 2008 at 10:40 pm
You saved my life, oh wise sage.
Yes, it is not a good experience to have. I was about to punch the wrong button and lose my info. Bless you!
Even my computer geeky friend lost his contacts the other day, he is a Neurochemist and not prone to mistakes. This prompt is as clear as a muddy stream. What is it? Swenglish? hahahahaha
Thanks … a very big thanks
July 22nd, 2009 at 7:04 pm
Thanks. I ran into this issue in both a Skype upgrade and after a re-install of OS 10.4 when I had to re-connect to a NAS. Thank goodness for Google search.