Nov 21
Nov 17

Is it just me or is the below message confusing to anyone else?

Change your settings

Okay, so Adium has been updated. - Grand.
Do I want to allow the updated version to use the same keychain settings as the previous version? - Yes.

So what should I click? Don’t Change or Change All?

I want to keep my settings so I should click Don’t Change as that probably means Don’t Change any settings …. or …… should I click Change All because that could mean to change all the keychain settings from the old version to settings I would like to use in the new version….Mmmm.

What did I do?

I clicked on Change All and it used my settings from the previous client.

Could they not just supply a Yes or No option instead of Don’t Change / Change All? System messages should be clear and concise and not confuse the user. I would have expected the rule of thumb of suppling a yes/no solution to a question to be followed in this instance.

Is the system message in this instance delivered by the Operating System or Adium?

Either way, it’s a crap user experience. The primary reason I clicked on Change All instead of Don’t Change is because Apple consistently place the positive button (yes, confirm) to the right of the negative button (no, cancel). Besides from that, I was in limbo and dreading having to remember my passwords for my messengers in case I bolloxed up.